This Appendix "SaaS Exit Services" together with the main body of the Service Agreement and its other integral components constitutes the "Agreement". Capitalized terms used herein that are not otherwise defined herein shall have the meaning assigned to them in the Agreement.
This exit plan is intended to capture (in overview) the activities that need to be provided by each Party in order to comply with their respective obligations in connection with the expiry or termi- nation of the Agreement.
colspan="5" rowspan="1">Exit Plan |
Activity/Exit Plan Step |
Responsible |
Accountable |
Consulted |
Informed |
Confirmation of Contractual Termination |
Customer |
Customer |
akirolabs |
akirolabs |
Agreement of Final Exit Plan |
Customer/ akirolabs |
Customer/ akirolabs |
Customer/ akirolabs |
Customer/ akirolabs |
akirolabs Internal Approval for Data Return & Deletion |
akirolabs |
akirolabs Account Director |
Customer |
Customer |
Data Request Triggered |
akirolabs Account Director |
akirolabs Account Director |
Customer |
Customer |
SFTP site to be used for Customer data download and retrieval |
akirolabs |
akirolabs |
akirolabs |
Customer/ akirolabs |
Coordinate and ensure data deletion for all akiro staff (e-mails, SFTP, SharePoint, Teams site, Cloud Provider WorkSpace, etc., as applicable).
|
akirolabs Account Director |
akirolabs |
akirolabs |
Customer |
Agree date for removal of access to akiro Production and Sandbox |
Customer/ akirolabs |
Customer/ akirolabs |
Customer/ akirolabs |
Customer/ akirolabs |